Free US Delivery!

Your order is ready in 24 hours and shipped from the UK. We aim to have your goods delivered within 5 working days.

We use a number of highly reputable worldwide couriers. Although we try our hardest to ensure given delivery times are accurate, they cannot be fully guaranteed as we rely to a great extent on the courier companies we use.

Collection

Travall is unable to offer on-site collections at this time.

Import Fees

Parcels exceeding a value of $800 USD will be subject to import fees. Any duty applicable will be payable by the customer.

Order Tracking

After you have placed your order we will send you a confirmation email, detailing the products you have requested. The courier we are using will also email you directly, providing you with a reference number and website link through which you can track your order and check the expected delivery time.

Refund policy

We understand that you may change your mind, our returns policy is 30 days.

All returns will need to be unused and in the same condition as when your order arrived.

Please include your order number in your return so that we can ensure your refund can be processed quickly.

Returns take 5-10 working days to be processed once your order has arrived back with us.

Unfortunately, returns cannot be accepted in person and will need to be sent via courier.

Returns

We understand that you may change your mind, our returns policy is 30 days from the date you received your order. All returns will need to be unused and in the same condition as when your order arrived.

Please include your order number in your return so that we can ensure your refund can be processed quickly.

Returns take 5-10 working days to be processed once your order has arrived back with us.

Unfortunately, returns cannot be accepted in person and will need to be sent via courier.

Returns address:

EZI - Travall

5401 NW 72nd ave

Miami FL 33166-4941

You can contact us for any return related queries via email or phone.

Email: info@travall.com
Telephone: +44 800 311 2175 (09:00am – 17:00pm GMT)